FREQUENTLY ASKED QUESTIONS:
How does Barudan America handle sales tax?
Recent court decisions require companies to collect sales tax in more states. Barudan has integrated a cloud-based Sales Tax program into our order processes, to calculate taxes.
What states does Barudan collect sales tax in?
Currently, Barudan America is registered to collect tax in: AR,
CA, CT, FL, GA, IA, IN, KS, KY, MA, MI, MO, NC, ND, NJ, NV, NY, OH, OK, RI, SD, TN, TX, UT, WA, WI, WV and WY. Other states may be added to this list in the future.
I have an exemption? what do i need to do?
Please contact us and we'll get your exemption entered; then the tax will be calculated properly.
Where do you ship from?
Barudan parts are shipped from our warehouse in Solon, near Cleveland, Ohio. ICTS Hooptech from Dayton, Ohio; Durkee hoops from North Carolina. Midwest products ship from Barudan's Solon warehouse, and may be delayed if not in stock. If an order has parts from more than one vendor, shipping is calculated separately and added together.
I don't see the part I need listed...
If you looked in the Category section, try Searching on the part number. Many times, a replacement part is available, and the old number is listed in the description for the new part.
Why do you only ship to the United States?
Barudan America is only authorized to sell directly in the United States. Other distributors and agents have rights in other territories.
Do you accept Purchase Orders?
If your company currently is setup to place Purchase Orders with Barudan America, we can process your order on
www.shopbarudan.com - however, the Purchase Order option must be activated by our webmaster. This can be initiated by:
- Setup a user account on www.shopbarudan.com
- Click on the CONTACT US link (near the top right part of the screen) and ask to have the Purchase order option enabled for you account. Please make sure you use the same email address in this form as you did for your shopbarudan account; also, please mention your Barudan Customer number in the notes section
Note: Purchase Order option requests are only processed on business days, and may take 1-4 hours to become effective.
Do you accept Debit Cards?
Our Authorize.Net processing will accept debit cards as long as they have the Visa or MasterCard logo on the card. When debit cards have this logo, they are processed like credit cards.
We already have an account with Barudan America...
You will be able to order either way- by phone or by website. However, our web shopping cart tracks customers by email address, and we match to your Barudan customerr ID. If you know this number, it will save us time if you put it in the notes on your first web order